We are launching COD facility starting September 1, 2017 for orders upto Rs.5000/-. A standard shipping charge of Rs.150/- will be charged on all COD orders. Shipping is free for all prepaid orders above Rs.2000/-.
We take 21 - 28 days to fulfill orders since all our products are made to order. Orders made are dispatched within 14 business days. Shipping times are estimated anywhere between 7 - 14 business days from the date of dispatch, depending on the location to be shipped within India. COD orders might take a week longer to be fulfilled.
In case of orders containing multiple products, we will be doing split shipments if the products are from different weavers.
If an ordered item is not available or we are unable to fulfil your order, we will notify you within 48 hours. You can then decide the next course of action provided by Indianloom.com to choose to decide on an agreeable alternative item, a backorder or a full refund.